Promotion period
StartsFriday, 28 November 2025 at 11:00 am NZT on the NZ site.
Scheduled to end Monday, 1 December 2025 at 11:59 pm local time, unless stock sells out earlier.
• NZ site: 11:59 pm NZT
•AU site: 11:59 pmEastern Australia local time (AEST in QLD,AEDT in NSW, VIC, ACT)
We may continue or restart offers after the scheduled end at our discretion. All offers are while stocks last.
Discounts
Applies to Powders and Drinks only. Final discounts and eligible items are shown on the product page or at checkout. One offer per order. Discounts and promo codes aren’t combinable unless stated.
Bundle tiers (eligible items are Powders and Capsules only):
20% off when you buy 1 eligible item
25% off when you buy 2 or more eligible items in one bundle
30% off when you buy 3 or more eligible items in one bundle
Drinks are excluded from bundle tier calculations and are 20% off flat. Drinks don’t qualify for, or unlock, the 25% or 30% tiers.
No retrospective discounts
Discounts can’t be applied to previous purchases. We don’t offer price adjustments on orders placed before a promotion begins.
Spend calculation and taxes
Tiered savings and any Gift With Purchase (GWP) thresholds are based on a single transaction subtotal after discounts, including GST where applicable, before shipping and fees. Orders can’t be combined to reach thresholds. Thresholds are evaluated in the checkout currency on your local site. GST applies to orders shipping to New Zealand and Australia. For other destinations, local duties and taxes may be charged to the receiver.
Gift With Purchase (GWP) and Free Shipping
While stocks last. We may remove, substitute, or end any GWP at any time. The GWP appears in your cart and on your order confirmation when eligible; if it doesn’t appear, allocation has been exhausted and we can’t add it later. One GWP per order and per customer per day. The GWP has no cash value and isn’t refundable or exchangeable. If a return brings your order below the threshold, return the GWP unopened and unused or we may deduct its advertised value from your refund.
Thresholds:
Free Shipping for orders over $100 on eligible routes
Free Sleep Capsule Jar for ordersover $250
Shipping
Free Shipping applies to deliveries within New Zealand and to Australian Eastern states (NSW, VIC, QLD, ACT). Excludes WA, TAS, NT. Remote-area or bulky-item surcharges may apply. Please allow extra time for dispatch and delivery during the Black Friday period. Once handed to the carrier, delivery timeframes are outside our control. Orders are sent signature required where available. If you have or request Authority to Leave with the carrier, risk transfers on the carrier’s delivery scan. We can’t add courier notes.
Country-specific offers and availability
Offers, eligible products, discount tiers, and spend thresholds may differ by country. Offers are valid only for orders placed on, and shipping to, the same regional site. We may cancel orders routed through the wrong region. Deals apply only on our official sites, not stockists or marketplaces.
Exclusions and limits
Unless stated, excludes subscriptions, gift cards, wholesale orders, and already discounted bundles. Gift cards aren’t discounted but can be used as payment. No rainchecks or backorders. We may limit quantities per person, household, account, or payment method, and cancel suspected reseller or bulk orders.
Order accuracy and changes
Check your address and order details before checkout. We can’t edit items, merge orders, change delivery addresses, or cancel discounted orders after checkout, except where required by law.
Returns
Sale items are final. No change-of-mind returns or exchanges for discounted purchases. This doesn’t affect your rights under the New Zealand Consumer Guarantees Act or the Australian Consumer Law for faulty or misdescribed goods. Refunds for approved returns reflect the discounted price paid and exclude any GWP value.
Errors and changes
We may update, extend, or end this promotion at our discretion. If a pricing or stock error occurs, we may cancel and refund the affected order. Errors and omissions excepted.
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Overview
Section 1 – Online Store Terms
Section 2 – General Conditions
Section 3 – Accuracy, Completeness, and Timeliness of Information
Section 4 – Modifications to the Service and Prices
Section 5 – Products or Services (if applicable)
Section 6 – Accuracy of Billing and Account Information
Section 7 – Optional Tools
Section 8 – Third-Party Links
Section 9 – User comments, feedback, and other submissions
Section 10 – Personal Information
Section 11 – Errors, Inaccuracies, and Ommisions
Section 12 – Prohibited Uses
Section 13 – Disclaimer of Warranties; Limitation of Liability
Section 14 – Indemnification
Section 15 – Severability
Section 16 – Termination
Section 17 – Entire Agreement
Section 18 – Governing Law
Section 19 – Changes to Terms of Service
Section 20 – Terms of Service for Subscription Plans
Welcome to Alphagen NZ Limited. These Terms of Service ("Terms") govern your subscription with us. By subscribing, you agree to comply with these Terms. Please read them carefully
Subscribers on legacy pricing plans (i.e., subscription plans that feature a lower rate than the current retail price, even after discounts) are not eligible for the following benefits:
Additional discounts, promotions, or offers, including but not limited to seasonal sales or promotional codes.
Free shipping, unless otherwise explicitly stated in your subscription agreement.
Legacy pricing ensures continued access to a lower subscription rate compared to our standard pricing, but additional perks may be reserved for subscribers on current pricing plans.
Subscription Modifications
If you choose to upgrade or modify your subscription to a current pricing plan, you may become eligible for additional discounts, offers, or free shipping as specified at the time of the upgrade.
Downgrading to legacy pricing from a current pricing plan is not permitted.
Payment Terms
All payments are processed in accordance with the subscription terms provided at sign-up.
Subscribers on legacy pricing will continue to be billed at the legacy rate unless they cancel their subscription or upgrade to a current pricing plan.
Free shipping, where offered, applies only to subscribers on current pricing plans unless otherwise specified.
Shipping rates for legacy pricing subscribers are calculated based on the standard rates applicable at the time of shipping.
Alphagen NZ Limited reserves the right to update or modify these Terms at any time. Any changes will be communicated to subscribers via email or through our website.
Continued use of the subscription after such changes constitutes acceptance of the revised Terms.
Section 23 – Terms and Conditions for Sale Offers
Eligibility: Any Sale offer is available only on select products as listed on our website or promotional materials. Subscriptions are excluded from offers.
Stock Availability: The offer is valid while stocks last. No rain checks or backorders will be provided for out-of-stock items.
Promotional Period: The offer is valid only during the specified promotional period. Once the promotion ends, regular pricing applies.
Exclusions: This offer cannot be combined with any other discounts, promotions, or offers unless explicitly stated. Subscriptions and certain other items may be excluded.
Purchase Conditions: All sales made under this promotion are subject to our standard terms and conditions of sale, including return and exchange policies.
Price Adjustments: Prices and discounts applied during this offer are final. No price adjustments will be provided for purchases made before or after the promotional period.
Amendments: The company reserves the right to modify, suspend, or terminate the offer at any time without prior notice.
Legal Compliance: This promotion is void where prohibited by law.
Section 22 – Contact Information